Our Accessibility Goals

This website is run by Callington Town Council. We want as many people as possible to be able to use this website. We aim to use plain language and avoid unnecessary jargon and acronyms on this website. However, there may be pages or documents, such as planning documents or council reports, where complex or technical language is often necessary and used.

If you need information on this website in a different format like an accessible PDF, large print, audio recording or braille contact us and we’ll consider your request and get back to you in 7 days.

Tell Us What You Think

We’re always looking to improve the accessibility of this website. If you find problems not listed on this page or think we’re not meeting accessibility requirements, contact us at enquiries@callington-tc.gov.uk or call 01579 384 039.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). www.equalityadvisoryservice.com.


The site has been tested in the following browsers:

  • IE8 (basic) and above
  • Chrome
  • Firefox
  • Safari
  • Android
  • IOS

Making your computer work for you

There are many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you. The AbilityNet my computer my way guide [https://mcmw.abilitynet.org.uk/mcmw] has helpful advice on customising your computer.


Some Documents on this website are available in PDF format. You need to have Acrobat Reader installed on your computer to view these documents. The reader is free to download from the Adobe Reader download page [http://get.adobe.com/uk/reader/]. Adobe provides advice on accessibility [http://www.adobe.com/accessibility/index.html] for those who have difficulty viewing documents in PDF format.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below…

Both web page elements and elements within PDFs hosted on the site are missing some appropriate tags preventing them from properly parsing when accessed with screen reader software. This violates WCAG 2.1 (A) 1.3.1 and should be amended before June 2020. We will try to ensure that all future PDFs will conform to this standard, but some past documentation won’t be retrospectively edited (see information in section above).

In text hyperlinks, although looking very clear, only use colour to notify the user of their presence (unless focused) and therefore violates WCAG 2.1 (A) 1.4.1. This will be addressed by also underlining all inline hyperlinks so they clearly stand out from the body text.

Multiple foreground and background elements fail to evaluate when following WCAG 2.1 (AA) 1.4.3. This requires a larger section of work to decide on a consistent colour scheme, as purely changing the non conforming pages will cause a consistency issue.

Finally all header and footer content isn’t skippable when navigating solely using a keyboard or basic screen reader. This violates WCAG 2.1 (A) 2.4.1 and will be amended by appropriately tagging and installing a WP module that enables the user to skip repeatable web content.

This website was last tested on the 15th of January 2020. We tested all pages on our website, and a range of PDFs available at https://callington-tc.gov.uk/meeting-minutes/, https://callington-tc.gov.uk/business-survey/, and https://callington-tc.gov.uk/grounds-maintenance/.

We will continue to work to increase the accessibility and usability of our website as revised guidelines are introduced over time to improve standards further, and with developments in available technology.

This statement was prepared on the 16th of January 2020.