Contacting the police (emergency and non-emergency)

January 21st 2022

Will 999 calls be answered?

Answering calls to the 999 number is a priority – please continue to dial 999 in all emergency situations.

What is the best way to contact the police at this busy time for non-emergencies?

There are various ways you can contact Devon and Cornwall Police in a non-emergency, these include:

Using live webchat at

(link to this facility at bottom right of Devon and Cornwall Police homepage)

Using the


Calling 101 phone line

If you do need to call 101 about a non-emergency, please be aware that it may take longer than normal to answer your call. Perhaps consider calling at a quieter time of the day, like late evening if it is not time critical.

If you need advice but not sure who to contact, visit AskNed – Devon and Cornwall Police’s  non-emergency directory. AskNed combines the most commonly asked questions with contact details of those who can help.

I have intelligence about a crime – who should I contact?

Please continue to contact Devon and Cornwall Police on the details listed above for non-emergencies.

If it is an emergency situation, always call 999

You can also report crime and intelligence anonymously via Crimestoppers either by calling 0800 555111 or by using their online reporting system at

The following link is a useful way of providing information on where people feel unsafe in public places. Whilst it is not a crime reporting tool, it does allow anonymous reporting of streets where you may not feel safe and why. The Police are then made aware of potential problem areas.

If it is an emergency situation always call 999

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