Policies & Procedures

You have a right under the Data Protection Act to ask for confirmation that an organisation is processing your data and to see information held on you by that organisation.

The Localism Act 2011 requires the Council to adopt a Code of Conduct for Members that is designed to promote high standards of conduct.

The Council recognises that from time to time there may be concerns expressed by members of the public over the activities of the Council or one of its members or employees. This policy outlines the  procedure for handling complaints.

Callington Town Council has a responsibility under the Data Protection Act 2018 to hold, obtain, record, use and store all personal data relating to an identifiable individual in a secure and confidential manner. This Policy is a statement of what the Town Council does to ensure its compliance with the Act.

We have a responsibility to ensure that personal information is kept and used securely. If anything goes wrong and, for example, data is lost, stolen, misused, sent to the wrong address or inappropriately accessed or released, we equally have a responsibility to put things right.

This policy explains the powers that the Town Clerk in consultation with the Mayor/ Deputy Mayor and relevant Committee Chair is authorised to utilise during the state of emergency attaching to the Coronavirus outbreak.

Although there is no statutory responsibility for communities to plan for or respond to emergencies, it is good practice to identify potential hazards and make simple plans on how the community can respond to such emergencies.

The Freedom of Information Act 2000 provides public access to information held by public authorities. The Town Council has adopted the Model Publication Scheme and this policy outlines your rights.

Standing orders are the written rules of a local council. They are used to confirm a council's internal organisational, administrative and procurement procedures and procedural matters for meetings.