Opportunity to become a Member of Citizens Advice Cornwall

Citizens Advice Cornwall is an independent charity and a member of the national Citizens Advice Service.

We offer free, independent, confidential and impartial advice to individuals on their rights and responsibilities. As an organisation we value diversity, promote equality and challenge discrimination. We have nine main offices and six outreaches across the Cornwall and on the Isles of Scilly and in the last year, we helped 9,610 local people with more than 55,000 issues.

Our twin aims are to provide the advice people need for the problems they face, and to improve the policies and practices that impact on people’s lives, bringing issues and concerns which are common to large numbers of people to the attention of local and national government. For more information about our work, visit www.citizensadvicecornwall.org.uk.

For more information please click on the link below.

Citizens Advice Cornwall Membership

COVID-19 How the Citizens Advice Bureau is helping Cornwall and the Isles of Scilly

Please click on the link below to see how the CAB are helping people in these uncertain times and how you can obtain help.

Citizens – Spring 20



HELP for the elderly and vulnerable during COVID-19

To all Parishioners

If you are self-isolating, vulnerable, lonely, at risk, need vital shopping, or a prescription collected, there is just one number to call.

Callington Town Council
01579 384039

Leave a message stating your name, address and phone number with your requirements.

Your message will be picked up by one of our Town Council staff, who are working remotely.

Your call will be transferred to one of our Volunteer Group Organisers (Lions, Rotary, Battling-On, Churches Combined or Town Council Staff).

The Duty Organiser for that day will inform one of their volunteers of your message and you will be contacted by that volunteer.

All volunteers have been issued with ID cards and receipt books. This is to prove they are genuine and that you can trust them.

How you pay will be discussed between yourselves and the volunteer.

This help program is currently available between 9:00am and 2:00pm and run between Monday to Friday.  If requirements increase and the volunteers are available, we will endeavour to extend the hours.



Help for the vulnerable during COVID-19

During these unprecedented times the Town Council have taken the decision to have the April edition of the newsletter delivered door-to-door where possible, rather than having it available from various outlets, which are currently closed due to Covid-19. The newsletter will also be available on our website at https://callington-tc.gov.uk/newsletter/

Attached to each newsletter will be information about helping those most vulnerable in our community, it reads:

‘For those vulnerable in our community that are alone, without any friends or family network, help may be at hand. The Town Council is co-ordinating offers of support from some of our local voluntary groups, to collect vital prescriptions and essential groceries to our residents.

Please don’t sit at home and worry, contact the Town Council and we will do our best to assist you during this time.

Telephone 01579 384039 and leave a CLEAR message with your name, contact details and address.

Alternatively email bookings@callington-tc.gov.uk’

Stay safe.

April market CANCELLED

Following Government guidelines we have had to cancel the Town Market due to be held on Sunday 5th April. A decision about the May market on Sunday 3rd May will be made in mid April.

Town Council Office and Buildings CLOSED

The Town Council offices and Town Hall Complex are now closed to members of the public effective from Tuesday 24th March until further notice. These measures have been put in place to avoid the virus spreading and to protect our staff, Councillors and the community.

We feel that the best way to serve you in light of COVID-19 is to closely follow the guidelines set by the Government, Public Health England and health officials.

If you need to contact the Town Council, our phone lines are being monitored so please call 01579 384039, leave a CLEAR message and someone will get back to you.   We may not have all the answers at this time but we will do our best to put you in touch with the services you need.

We encourage everyone to remain indoors and keep safe!  If you have a Cornwall Council enquiry regarding, waste collections, Council Tax and Business Rates etc please call 0300 1234 100.

Let’s try and stay safe, help others where possible and follow Government guidance. The sooner we beat this virus, the sooner we can all get back to our normal lives.

Message from the Mayor and Portreeve, Mrs Suzan Tolman

‘Please be kind’

As guidelines for self-isolating and social distancing come into play, we have found that most, if not all, of the events planned in and around Callington over the next month or so have been postponed or cancelled. We understand and appreciate that precautions need to be taken to protect ourselves, but we also need to make sure that those who are vulnerable are not being forgotten.

We are currently finalising the April edition of the newsletter and are putting together some advice which may help you cope with the difficult times we are experiencing at the moment. There is a wealth of information online and on social media but we are very aware that there is a large proportion of our community that don’t have access to a computer or a tablet let alone the internet!

Please, please do not sit at home and worry; there are people out there in the community who want to help you. You can call the Town Council offices on 01579 384039 between 9.00am and 2.00pm and we will get help to you as best we can or pass your details on to one of the voluntary groups who can help you. There are some wonderful people in Callington who are ready and willing to help you with anything from getting your shopping, walking your dog to posting a letter or just having a chat.

We are entering a time that has not been seen before not only by our residents, but across the whole world. The next few months will be tough, especially for those who are already socially isolating, people with underlying medical conditions, the homeless, those facing reductions in household income and of course all of our local businesses.

We need to be responsible in our actions and encourage others to do the same. Most of all we need to be kind and considerate to others.

Can we also take this opportunity to give thanks and praise to those in our community who are still going to work to keep our lives as safe and normal as possible, such as care workers, lorry drivers, delivery couriers, supermarket teams, chemists, surgeries, volunteer groups and community staff along with our emergency services, NHS and government staff and agencies at all levels.

Please stay safe dear people

FREE Family Film Show – CANCELLED

In light of current Government guidelines with respect to the COVID-19 virus, we have cancelled the FREE Family Film Show due to be held on Saturday 21st March.

Community Day – POSTPONED

Following guidance on how to effectively control the spread of COVID-19 we have decided to make the decision to postpone Community Day on Saturday. To ensure that vulnerable members of our Community and our staff stay safe we feel that this is a sensible and responsible decision to make.

We will, of course, set another date later on in the future and will make this date public as soon as we can.